Community-led growth, designed and run
Community is the moat.
We help you build it.
Async Labs designs and runs live community engagements — workshops, advisory boards, launch activations, executive dinners, and in-person summits — that turn power users into retention, advocacy, and product signal. One motion, compounding outcomes.
Async Labs is led by Stephanie, formerly a Product Manager at Cloudflare. Based in Austin, Texas.
A community-led growth agency for early-stage tech startups.
What community has built
The last decade's category leaders didn't grow on ads.
Figma. Notion. Linear. Anthropic. Vercel. They grew on community — power users who advocated, evangelized, referred, and shaped the product itself. That motion is no longer optional. It's the moat.
Teams we've worked with
What we run
Engagements designed to compound.
Retention Workshops
Recurring live sessions with at-risk, churned, or high-value users — surfacing the real reasons behind churn and deepening relationships with the users who stay.
Customer Advisory Boards
Curated quarterly roundtables with your top customers — deepening strategic relationships and surfacing expansion opportunities.
Product Launch Activations
Early-access experiences for power users in the weeks before a broader launch — surfacing issues, refining positioning, and seeding organic momentum.
Onboarding Experience Design
Live onboarding sessions for new customer cohorts — compressing time-to-value and reducing early churn from day one.
Executive Dinners & Roundtables
Small, high-touch gatherings with senior buyers and decision-makers — deepening enterprise relationships and producing references that close future deals.
In-Person Summits
Quarterly or annual gatherings of your most important users in a major city — workshops, programming, and deep community-building across a multi-day format.
Engagements are retainer-based and combine a core recurring offering with periodic activations. Custom scopes available.
The method
Design. Run. Activate.
01
Design.
We diagnose the growth lever community should pull, choose the right format, and curate the right room. Format follows function. Curation is part of the product.
02
Run.
We facilitate live — virtual or in-person — and prototype ideas in real time using tools like Figma, V0, and Claude. Users react to things, not abstractions.
03
Activate.
Within 48 hours we hand back insights for product, advocates for marketing, references for sales, and a list of users primed for the next engagement. Every session feeds the next.
Why Async Labs
Built like a growth function, not an events team.
Growth-led
Measured on the metrics that matter.
We're not graded on attendance, post volume, or Slack DAU. We're graded on retention, advocacy, expansion, and the numbers our clients are accountable for.
Live
High-leverage moments, not always-on channels.
We don't run Slack groups or Discord servers. We design rooms — real ones, virtual or in-person — and use them to compound the community over time.
AI-native
Synthesis and prototyping at studio speed.
AI is embedded through transcript analysis, live prototyping, content production, and insight delivery — which lets us move at a speed traditional agencies can't.
Product lens
Run with the rigor product teams expect.
Engagements are designed by a former product manager: clear outcomes, prioritized recommendations, and a tight loop to action.
One motion
Retention, advocacy, and product signal — together.
We don't bolt these outcomes on as separate workstreams. One engagement produces them all, by design.
Community is a growth engine.
Let's build yours.
Book a 30-minute discovery call. We'll learn about your team and show you what an engagement could look like.